State Certified Law Enforcement Courses
Understanding People to Avoid Negative Emotions, Reactions, and Consequences
Techniques and methodology to understand how others see their world (their reality) and to communicate through the words, phrases, and focus of others so the receiver understands what was said, why it was said, and likes the way it was said. The information and techniques provide the user with the ability to be a highly effective communicator and avoid negative emotions, reactions, and consequences when interacting with other people.
This course provides the knowledge and focus officers will use for thorough evaluation of their environment and the people in their environment. Officers will learn how to recognize how a person views the world (the person’s perceived reality) and how to effectively interact with them to avoid negative emotions, reactions, and consequences. This course provides:
- Each student with a detailed understanding of why people see the world the way they do, why they feel the way they do, and why they react and behave they way they do
- Each student with the ability to change their thoughts, beliefs, behaviors, and reactions positively and effectively to support their desired results from interpersonal communication with others
- The framework individual beliefs are based on
- Recognition of the individual’s ability to effectively tailor interpersonal communication
- The ability to understand the beliefs of others and their personal goals
- The understanding of how emotion is created and how it can be changed
- The ability to choose positive responses instead of negative reactions
- The quantifiable path to successful and effective individual communication
- The ability to recognize their environment and choose effective words and behaviors avoiding misunderstandings and negative reactions or consequences
Course Content
The course consists of a detailed student workbook, accompanying Power Point presentation, comprehensive exercises, and lecture.
Register Now!
For the workshop scheduled July 7, 2010 from 9am to 4pm.
Registration costs $99.95. Must register before June 18, 2010.
Continuing Education Units (CEUs) - 6hrs
Group rates available
The Six Fundaments of Leadership—How to Build Trust, Loyalty, and Confidence in Those You Lead
Learn the fundamental skill sets that take the mystery out of leadership and creates a team environment of loyalty, commitment, and success. Mastering these skills will make your efforts enjoyable, effective, and focused. You will learn to become a Highly Effective and Successful leader who Eliminates Stress and Creates Success.
This course provides the knowledge, skills and techniques that enable a leader to create the team environment that is the most productive, effective, positive, and professional it can be. The leader will be an effective communicator, motivator, trainer, coach, and will be able to create an environment where team members want to learn, grow, and succeed. This course provides:
- The techniques for building a goal focused, mission oriented, positive work environment
- The techniques to communicate effectively, develop rapport, and say things the way the other person needs to hear then to understand what is being said, what it is being said, and like the way it is being said
- Understanding of how people learn and the barriers to individual learning
- A framework for over coming the built in barriers to learning for self development and as a coach
- Techniques and methods to communicating mission oriented, results focus, and fact based with no negative emotion
- Methods to organize the work environment to create efficiency and effectiveness
- Methodology for analyzing problems and creating and sharing effective plans
Course Content
The course consists of a detailed student workbook, accompanying Power Point presentation, comprehensive exercises, and lecture. One 15 minute break in the AM and one 15 minute break in the PM. One hour lunch after 3 hours of course material on their own.
Continuing Education Units (CEUs) - 5.5hrs
Group rates available
Advanced Communication Skills for Public Professionals
Interpersonal communication and Emotional Intelligence skills that provide public professionals with the ability to develop and meet an extremely high standard of communication effectiveness. The public professional learns to be the image of professionalism and effectiveness facilitating success and safety while avoiding negativity and miscommunication.
This course provides the knowledge and techniques to display behaviors and interpersonal communication examples that are effective, efficient, and set a positive example for others to emulate. Using these techniques public figures build rapport those they interact with, create public confidence in their abilities and trust in their intentions. This course provides:
- The detailed concept of Emotional Intelligence, what it is and what it does
- Identifies built-in communication barriers to interpersonal communication
- A detailed understanding of the four personality types (communication styles) people operate through
- The ability to recognize individual personality types by their dress, words, and phrases
- The ability to choose the correct words, phrases, and focus to effective communicate the desired message and build instant rapport with the receiver
- Provides an understanding of the difference in how each individual sees themselves and how others see the individual
- Gives the techniques and behaviors students can use to create the image that is most effective while building confidence and trust in their community
- Provides the techniques to communicating results focused, mission oriented, and fact based with no negative emotion
Course Content
The course consists of a detailed student workbook, accompanying Power Point presentation, comprehensive exercises, and lecture. One 15 minute break in the AM and one 15 minute break in the PM. One hour lunch after 3 hours of course material on their own.
Continuing Education Units (CEUs) - 2.75hrs
Group rates available
